Building a psychologically safe workplace through We Care

One in four people will experience a mental health condition during their lifetime, yet only one in three people experiencing a mental health issue seek professional support.

At InfraBuild, we recognise the important role workplaces can play in supporting mental health and wellbeing. That’s why we created We Care, our organisation-wide wellbeing program designed to support our people and their families while helping build a psychologically safe workplace.

“Every person deserves to feel safe at work, both physically and psychologically. We Care is about giving our people the confidence to speak up, seek support when they need it and look out for one another. That’s how we build a stronger, safer workplace together.”
Fran Nores, EGM HSE

We Care brings together education, leadership development, professional support services and preventative health initiatives to encourage early intervention, reduce stigma and create a culture where looking after yourself and others is part of everyday work.

Supporting our people

Over the past year, We Care has continued to expand across the business, increasing access to wellbeing resources and building the confidence of leaders and employees to have meaningful conversations about mental health.

The impact is already being seen across the organisation. Engagement with mental health support has increased from 3% to 15%, more than 180 mental health support cases have been activated, and more than 200 employees are now trained as accredited Mental Health First Aiders.

Leaders also continue to play an important role in creating psychologically safe workplaces, with more than 140 leaders completing the Leaders Care program and Active Bystander training now rolled out across the business.

Investing in prevention

Supporting wellbeing means more than responding when someone needs help. It means creating opportunities to build healthier, more resilient teams every day.

Through We Care, employees have access to more than 50 onsite physiotherapy sessions and 50 onsite counselling sessions every week, while more than 500 preventative health checks have been completed to help people better understand and manage their health and wellbeing.

Employees also have access to confidential 24/7 support through Sonder, alongside Mental Health First Aiders and a range of wellbeing resources designed to make support accessible whenever it’s needed.

Building a stronger workplace

Creating a psychologically safe workplace is something everyone contributes to. Whether it’s checking in on a colleague, having an open conversation or seeking support early, every action helps strengthen our culture.

Our commitment to employee wellbeing has also been recognised externally. In 2026, InfraBuild was recognised as one of only 51 Advanced Mental Health Workplaces by Mental Health First Aid Australia and named an AFR BOSS Best Places to Work Gold Winner.

We’re also seeing this reflected internally, with an 89% employee safety engagement score, demonstrating the positive impact of investing in both physical and psychological safety.

As We Care continues to evolve, we’ll continue investing in initiatives that support the health, safety and wellbeing of our people, because creating a stronger business starts with creating a workplace where everyone feels safe, supported and able to thrive.